About Us

News US 24 Digital is a collection of innovative and powerful news brands that deliver compelling, diverse and visually engaging stories on your platform of choice. NBC News Digital features world-class brands including NewsUS24.com, MSNBC.com, TODAY.com, Nightly News, Meet the Press, Dateline, and the existing apps and digital extensions of these respective properties. We provide something for every news consumer with our comprehensive offerings that deliver the best in breaking news, segments from your favorite NewsUS24 shows, live video coverage, original journalism, lifestyle features, commentary and local updates.

To assist us in resolving the issue, please provide the following information when you contact us for assistance with captions:

Your name, address, telephone number and email address
Your preferred method of contact (phone or email)
The name of the program with the captioning issue
A brief description of the captioning issue, including the date and time you experienced the problem
If you are watching on television, please provide the name of your pay TV provider
If you are watching online, please identify the device and brand (e.g., computer, tablet, smartphone) and software (including version) you are using
If you wish to submit a written complaint, please send it to:

Frank B Ezell, Vice President, 2169 Northwest Boulevard, Washington DC, Washington, DC 20001

JOURNALISTIC STANDARDS

Our journalists are expected to work to the Editors’ Code of Practice, the industry benchmark for good journalism in the UK. Where readers have complaints or concerns about our reporting, The NewsUS24 has a robust procedure in place to ensure those complaints are taken seriously and dealt with with all deliberate speed. If you believe a story we have published is inaccurate, you can email newsus24hrs@gmail.com.